Creative approach on the part of Delta.
There will always be…
A “lie’ in believe
An “over” in lover
An “end” in friend
An “us” in trust
And an “if” in life
Something to keep in mind.
Ideas
Ideas are like rabbits. You get a couple and learn how to handle them, and pretty soon you have a dozen — John Steinbeck
You cant fake innovation
under the digital ID cph.3a53266.
John Daniels, a Kitty Hawk North Carolina resident took the photo of the Wright brother’s first flight, said of the brothers:
They were the “workingest boys I ever knew…It wasn’t luck that made them fly; it was hard work and common sense”
from How Innovation Works and why it flourishes in freedom by Matt Ridley
The notion of fake it till you make it has become too prevalent in our culture. So much so that what passes now as vision, leadership, excellence, and innovation is garbage because it is fake. When you fake it till you make it you are still faking it.
I think the mind-numbing state of affairs we are in is in large part a result of faking it till you make it. And when real problems demanded real vision, leadership, excellence, and innovation we have been left with a vacuum cause all we had/have is fake.
There is no substitute for hard work. And the Wright Brothers demonstrated that hard work, inspired by a vision, helped them settle for nothing short of excellence. And that fueled a level of innovation that all the money in the world failed to deliver on — just look up Samuel Pierpont Langley.
The truth is out…there?
Jonah Goldberg‘s interview of Joseph Uscinski on the subject of conspiracy theories and the people who believe in them — all of us — is informative, entertaining, and illuminating.
There is an earlier podcast from May of 2020 that is referenced throughout the episode and Ive included it below. Both are good but if you have to pick one then go with the Triple-Barreled Questions.
You can get more information on Joseph Uscinski by visiting his website: joeuscinski.com
Certainty
Uncertainty is the only certainty there is. And knowing how to live with insecurity is the only security — John Allen Paulos
Why they buy
People don’t buy products and services; they buy value and solutions — April Schofield
San Francisco
My News and Current Events Sources
I have updated my stack of podcast to listen to that will take over what use to be my news viewing practice. Im listing them below. The list is heavily libertarian and I need to add a conservative and liberal podcast to balance out my information gathering and help me, to the best of my abilities, preempt cognitive dissonance.
News Sources
As for news sources I’m sticking to:
I find all other news sources too far off on their political bias. As I type Ive come up with an idea for rating news organizations similar to the way countries are assigned a credit rating of AAA when they are stable and trustworthy to full-fill their financial commitments. I’ll follow up with a post on what I settle on.
Digital Transformation’s Lessons From COVID
Among the many lessons to be learned from the COVID crisis, the one that stands out the most is the American workforce’s resilience.
One primary concern expressed by technology leaders and many stakeholders around digital transformation has been the impact these changes would have on their users’ ability to perform their tasks while adapting to new technologies. This is especially true when users are being introduced to platforms like Salesforce, Dynamics, O365, Teams, Slack, and many more.
Context Is Everything
The digital transformation approach has always been slow and steady. But while prudent, this approach can take a 3-month project and devolve it into a 3-year ordeal with frustrated stakeholders, staff, and an overworked technology team. I’ve spoken to countless CxO’s for whom the term digital transformation is a four-letter word.
The last year has shown that a narrowly scoped outcome with senior leadership’s unquestioning commitment is critical for a timely and successful digital transformation. And while everyone involved in a digital transformation project will confirm that their project has identified outcomes and complete commitment from the C suite, most of those projects have lacked the contextualization that COVID has provided; swim, or you will certainly sink.
Lessons Learned
Organizations need to start treating the lessons learned process as critical to their long-term success. Too often, this necessary process is often outright discarded to get to more “critical” work, or it is greatly declawed by not having any executive sponsor driving for actionable data. Organizations that set lessons learned from COVID as a primary objective for their organizations stand to gain a competitive advantage over those that don’t take this process seriously.
Adoption = Success
Finally, we cannot forget about the backbone of any organization, its people. On-going training programs are critical, but to drive success in any digital transformation project will require having partners and vendors with mature customer success programs that will help drive user adoption of the new tools. So when selecting a platform or a managed service provider, it is imperative that along with the tools and services, you have a good understanding of how their customer success program works and exactly how it will deliver value to your organization. And a sign of a mature program is one that continuously helps users with adoption.
On-The-Fly
After months of uncertainty and dire news reports, the American workforce has managed to deliver and exceed its productivity in many areas. I believe this is because leadership across organizations raised expectations for their staffs and their staffs answered the calls.
In 2020, for many organizations, the digital transformation happened on-the-fly, and as a result, they will be better positioned for the future. But organizations need to optimize these transformations into long-term cultural values that will allow them to build on the lessons learned and prepare them for the next unforeseen challenge.
COVID came out of nowhere, and its disruption will be felt for years to come, but our workforce, while shaken, was not deterred, and that is an outcome that should provide us all with optimism for our future.
CYBERTONIA 